Tolerances exactly as specified, every batch
What worked
Defect rate below our threshold for three consecutive years. Delivery on the day.
What did not
Documentation in English arrives later than the Japanese version.
✓ Would work with them again
Industrial robotics components · 51–200 employees · Kyoto, Japan · founded 2016 · phase 2
Defect rate below our threshold for three consecutive years. Delivery on the day.
Documentation in English arrives later than the Japanese version.
✓ Would work with them again
Gripper performance beat our benchmark.
Quotations take two to three weeks; hard to move quickly on new projects.
✓ Would work with them again
Qualified as a second source with no surprises; the export documentation was correct first time.
Communication goes through one person; when she is away, it stops.
✓ Would work with them again
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Their engineers understand the physics; prototypes worked.
Change requests need formal paperwork and a meeting each time.
✓ Would work with them again
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