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HL

Harbourline Pte. Ltd.

Logistics software · 51–200 employees · Singapore · founded 2019 · phase 1

✓ Claimed profile

About

Freight-forwarding software for Southeast Asian forwarders: bookings, documentation and customs filing. Singapore private company with customers in eight countries.

FactValue
JurisdictionSingapore phase 1
IndustryLogistics software
Employees51–200
Founded2019
HeadquartersSingapore
ProfileClaimed by the company

Official record

Incorporated 14 August 2019; status Live Company; registered office at a serviced office in Raffles PlaceVerified
Annual returns filed within the statutory window for FY2022 to FY2025; last AGM 28 May 2026Verified
Paid-up capital S$1,200,000 in ordinary sharesVerified

Open the evidence dossier: 9 sections, every claim with its chain

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This profile, its ratings and its review summaries are published in machine-readable form for AI assistants, with sources and dates.

profile.md · profile.json · How it works

Client reviews

All 41 →
4.1
41 verified client reviews

82% would work with them again

Quality of delivery4.2
Communication4.3
Value for money4.0
On-time delivery3.6
Support after delivery4.4
5★19
4★13
3★6
2★2
1★1

Often praised

  • We replaced three tools.
  • Support answers in Vietnamese and English, usually within the hour.

Often raised

  • Reporting module is basic; we still export to spreadsheets.
  • Onboarding took about two months longer than quoted.

Customs filing finally in one place

✓ Verified client: contract on file Managing director · Freight forwarding, 50–200 · Malaysia · 2026-09-28
Subscription since 2023

Quality 5Communication 5Value 4On-time 4Support 4

What worked

We replaced three tools. Customs declarations for Malaysia and Singapore are filed from the same booking.

What did not

Reporting module is basic; we still export to spreadsheets.

✓ Would work with them again

Employee reviews

All 27 →
3.7
27 verified employee reviews

68% recommend to a friend · 63% positive business outlook

Culture and values3.9
Work-life balance3.1
Management3.6
Career opportunities3.5
Compensation and benefits3.6
Diversity and inclusion4.2
5★6
4★10
3★7
2★3
1★1

Often praised

  • Colleagues are kind and the product matters to the people using it.
  • Mentoring is genuine; you ship to production in the first month.

Often raised

  • Go-lives often slip into nights and weekends.
  • Three heads of product in two years.

Friendly team, real customers

✓ Verified employment record Current employee · Customer success manager · Singapore · 2–5 years · 2026-09-19

Culture 4Work-life 3Management 3Career 4Compensation 4Diversity 4

Pros

Colleagues are kind and the product matters to the people using it.

Cons

Customer success is stretched thin; weekend messages from customers are common.

Advice to management: Hire ahead of the next country launch.

✓ Recommends working here · Positive outlook

Response from Harbourline Pte. Ltd.

We added four customer-success roles in Q3 and introduced a weekend rota with time off in lieu.

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