3.727 verified employee reviews
68% recommend to a friend · 63% positive business outlook
Culture and values3.9
Work-life balance3.1
Management3.6
Career opportunities3.5
Compensation and benefits3.6
Diversity and inclusion4.2
Often praised
- Colleagues are kind and the product matters to the people using it.
- Mentoring is genuine; you ship to production in the first month.
Often raised
- Go-lives often slip into nights and weekends.
- Three heads of product in two years.
Friendly team, real customers
✓ Verified employment record Current employee · Customer success manager · Singapore · 2–5 years · 2026-09-19
Culture 4Work-life 3Management 3Career 4Compensation 4Diversity 4
Pros
Colleagues are kind and the product matters to the people using it.
Cons
Customer success is stretched thin; weekend messages from customers are common.
Advice to management: Hire ahead of the next country launch.
✓ Recommends working here · Positive outlook
Response from Harbourline Pte. Ltd.We added four customer-success roles in Q3 and introduced a weekend rota with time off in lieu.